Axle Health - Dashboard and API High Latency – Incident details

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Dashboard and API High Latency

ResolvedDegraded performance1 hour 28 minutes

Affected

Dashboard

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

Patient Booking Portal

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

Public APIs

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

Android Clinician App

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

iOS Clinician App

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

  • ResolvedUTC
    This incident has been resolved.
  • MonitoringUTC
    We implemented a fix and are currently monitoring the result.
  • IdentifiedUTC
    We are continuing to work on a fix for this incident.
  • InvestigatingUTC
    We are currently investigating this incident.