Axle Health - Dashboard and API High Latency – Incident details

All systems operational

Dashboard and API High Latency

Resolved
Degraded performance
Started 7 months agoLasted about 1 hour

Affected

Dashboard

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

Patient Booking Portal

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

Public APIs

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

Android Clinician App

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

iOS Clinician App

Major outage from 3:30 PM to 4:23 PM, Degraded performance from 4:23 PM to 4:42 PM, Operational from 4:42 PM to 4:58 PM

Updates
  • Resolved
    UTC
    Resolved
    This incident has been resolved.
  • Monitoring
    UTC
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    UTC
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    UTC
    Investigating
    We are currently investigating this incident.