Axle Health - High latency across Axle Systems – Incident details

High latency across Axle Systems

Resolved
Major outage
Started 4 days agoLasted about 1 hour

Affected

Dashboard

Major outage from 5:45 PM to 6:15 PM, Operational from 6:15 PM to 6:30 PM

Patient Booking Portal

Major outage from 5:45 PM to 6:15 PM, Operational from 6:15 PM to 6:30 PM

Public APIs

Major outage from 5:45 PM to 6:15 PM, Operational from 6:15 PM to 6:30 PM

Android Clinician App

Major outage from 5:45 PM to 6:15 PM, Operational from 6:15 PM to 6:30 PM

iOS Clinician App

Major outage from 5:45 PM to 6:15 PM, Operational from 6:15 PM to 6:30 PM

Updates
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Investigating
    Investigating
    We are currently investigating this incident.