Axle Health - Notice history

All systems operational

Dashboard - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.92%Jan 2026 · 99.88%

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Nov 2025
Dec 2025
Jan 2026

Patient Booking Portal - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.92%Jan 2026 · 99.88%

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Nov 2025
Dec 2025
Jan 2026

Public APIs - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.92%Jan 2026 · 99.88%

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Nov 2025
Dec 2025
Jan 2026

Android Clinician App - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.92%Jan 2026 · 99.88%

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Nov 2025
Dec 2025
Jan 2026

iOS Clinician App - Operational

100% - uptime
Nov 2025 · 100.0%Dec · 99.92%Jan 2026 · 99.88%

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Nov 2025
Dec 2025
Jan 2026

Notice history

Jan 2026

Dashboard and API High Latency
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring
    We implemented a fix and are currently monitoring the result.
  • Identified
    Identified
    We are continuing to work on a fix for this incident.
  • Investigating
    Investigating
    We are currently investigating this incident.
Axle webhooks and notifications are currently experiencing delays
  • Resolved
    Resolved
    This incident has been resolved.
  • Update
    Update

    The root cause has been identified, we have implemented initial mitigations to issues impacting webhook sending and are continuing to monitor. We are also continuing to work on further mitigations to reduce webhook latency.

  • Update
    Update

    Webhooks and notifications have now resumed sending, we are actively monitoring. Webhooks that were delayed during the outage should now be sent.

  • Monitoring
    Monitoring

    Webhooks and notifications have now resumed sending, we are actively monitoring. Webhooks that were delayed during the outage should now be sent.

Scheduled Server Maintenance
  • Completed
    January 15, 2026 at 4:30 AM
    Completed
    January 15, 2026 at 4:30 AM
    Maintenance has completed successfully
  • In progress
    January 15, 2026 at 4:00 AM
    In progress
    January 15, 2026 at 4:00 AM
    Maintenance is now in progress
  • Planned
    January 15, 2026 at 4:00 AM
    Planned
    January 15, 2026 at 4:00 AM

    Axle will be performing routine server maintenance during this window. Users may experience brief unavailability in the partner dashboard, clinician mobile app, and public API.

Scheduled DB maintenance
  • Completed
    January 04, 2026 at 5:30 AM
    Completed
    January 04, 2026 at 5:30 AM
    Maintenance has completed successfully
  • In progress
    January 04, 2026 at 5:00 AM
    In progress
    January 04, 2026 at 5:00 AM
    Maintenance is now in progress
  • Planned
    January 04, 2026 at 5:00 AM
    Planned
    January 04, 2026 at 5:00 AM

    Axle will be performing routine database maintenance during this window. Users may experience brief unavailability in the partner dashboard, clinician mobile app, and public API.

Dec 2025

Dashboard and API high latency
  • Resolved
    Resolved
    This incident has been resolved.
  • Monitoring
    Monitoring

    Services have recovered and we have identified root cause

  • Investigating
    Investigating
    We are currently investigating this incident.

Nov 2025

No notices reported this month

Nov 2025 to Jan 2026

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